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ZamIndia.com ZamIndia
For customer support/feedback email us at: cs@zamindia.com

Returns and Cancellations:

In the unlikely event if any product that you have purchased is damaged or incorrect (not what you ordered) then you may return your product. To be eligible for a refund, the product must be returned to the seller in a resalable & unused condition. The item must be returned along with any accessories or free gifts, within 7 days from the day it was delivered.

The return will not be accepted when the returned product is:

  1. Used or not in the same condition and packaging as you received it.
  2. Product has been used.
  3. Products that have been tampered with.
  4. Products with missing labels or accessories.

Important Notes:

  1. If you received an item Damaged or incorrect then we may request you to share Pictures or a video with the order Number. The link to upload Pictures and video will be given to you by us.
  2. If you received a damaged item then you will have to inform us as soon as possible, but not more than 2 days of delivery.
  3. Please make sure that all returned items are packed securely to prevent any loss or damage during transit.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If refund is approved, then your refund will be processed within 5 working days, and the credit will automatically be applied to your original method of payment.

Late or missing refunds (if applicable) :

  1. If you haven't received a refund yet, first check your bank/card/wallet account again.
  2. Next, contact your bank. There is often some processing time before a refund is posted.
  3. If you've done all of this and you still have not received your refund yet, please contact us at sales@zamindia.com

Cancellation Policy

  1. You can cancel an order before it is handed over to the courier partner. In this case, if it is a prepaid order then the refund will be process within 5 working days.
  2. Once order is shipped then the above return policy will be applicable.

Contact Details

If you have any questions regarding the returns, refund or cancellation policies then please Contact Us.